At this stage you have key HR systems, data and processes in place and they are becoming more consistent and efficient. Within your team, there’s growing confidence in their ways of working, with some alignment to wider business priorities. As a function, you are building capability and gaining credibility within your organisation.
Typical Indicators:
HR processes are clearer and more consistently followed
Systems are used regularly, with basic integration between different systems and some automation in place
Data is collected for all employees and regularly reported to the business but can take time to manipulate and analyse before it can be shared
The team is actively identifying gaps and aware of potential improvements that could be implemented but often without the time or skills to make changes
Unlocking the Next Level:
Identifying areas of improvement and implementing effective changes to processes
Utilising functionality offered by current tech stack to save time on administrative tasks
Team members feel at ease to raise suggestions for improvement or alternative ways of service delivery
Introduction of meaningful KPIs to align HR team objectives with wider business priorities
How can I support you?
Provide a high level audit of your team’s HR processes and practices, confirming good practice and identifying any areas for development
Make suggestions for improvement of your processes together with the option to implement recommendations with your team
Assist you with evidence for an internal business case for resources to make improvements
Project manage a ‘data cleanse’ either as a standalone piece of work or ahead of a transfer of data to a new system
Utilise the functionality of your existing tech stack to supplement your processes and associated improvements
Read on for case studies and testimonials on work I have already delivered.
Or, get in touch to discuss your requirements for HR process audit and improvement.
Working with in-house IT and Payroll teams to update custom HRIS software to introduce compliance with holiday pay employment case law.
I delivered a project to ensure successful implementation of a new OH provider for housing provider Bromford.
The project involved engagement with internal HR and H&S teams, senior leaders and 3 external OH providers plus some liaison with IT and Finance colleagues.
“Catherine has been instrumental in us kicking off our policy overhaul plan. Not only has she created detailed process maps, operating procedures and how to guides, she’s also been on hand to support and advise the hr team on other topics along the way (especially on payroll)!”
“Catherine delivered a very comprehensive service, ensuring all aspects of the work she had completed were mapped into the business operations, systems and ways of working - she was a breath of fresh air to work with compared to other consultants who don’t work in this way.”
“I worked with Catherine at Arden University as part of an improvement programme in the People team. During this time Catherine supported us to deliver significant process improvements that spanned People operations and Talent Acquisition operations. Catherine is knowledgeable, highly effective, and offered me excellent guidance and support, I hope to work with Catherine again in future.”
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